D) Reclamation

If the guest wishes to do any complaint, must be done in the first six days of arrival.
The owner of the house is committed to solve it. Once the guest has gone, complaints will be not
accepted.

E) Exclusion from responsibility

1. The owner of the house will not carry any responsibility from lost, injured, cancellation or any
additional cost.
2. It is a responsibility`s guest to have all documents and medical insurances up to date.